Tech Support

Reach Cyber Technology Department

For help with your school-issued equipment (laptop, monitor, tablet, peripherals, etc.) contact the Reach Cyber Charter School Technology Department using the resources below.


Main Helpdesk Line

Call us at 1-888-860-9220. Support is available Monday-Thursday 7a-7p and Friday 7a-5p.

Service Desk

To insure that your ticket is put on the fast track for faster processing, please search the service catalog for your specific issue before submitting a general service ticket.

Knowledgebase (Self-help)

Search through our ever-growing list of self-help guides and solutions. Please check back often as the list is updated regularly with new step-by-step guides.


We're Here for You


Scott Shedd

Director of Technology